Your AI chatbot. Trained on your website.
Let AI answer your customers' questions 24/7. When it doesn't know the answer, ChatNiko connects them with your team.
- Live in 5 minutes
- Cancel anytime
- Works on any website
- Speaks 50+ languages
This is what your visitors see.
Features
Everything you need to support customers around the clock
ChatNiko answers what it knows from your website — and knows when to bring in your team.
1Train
Train your chatbot on your website.
Enter your URL and pick the pages that matter. ChatNiko learns your products, policies and prices in minutes — no documents to upload.
- Automatic page discovery
- Train on up to 1,000 pages
- Recrawl when content changes
- Homepage/
- Pricing/pricing
- Shipping & returns/shipping
- FAQ/faq
- Blog/blog
2Answer
Answers that come from your content.
Every reply is grounded in the pages you selected, so visitors get accurate answers instead of confident guesses.
- Grounded in your own pages
- Shows which page it used
- Available 24/7 in seconds
3Hand over
Hands over to humans automatically.
When the AI isn't sure, it says so and brings in your team. The visitor never repeats themselves — your agent sees the full conversation.
- Smart handover when unsure
- Visitors can ask for a person
- Return to AI with one click
4Inbox
Every conversation in one inbox.
See what the AI is handling, what needs a human and what's resolved. Take over any chat, leave internal notes and close the loop.
- Filter by status
- Take over live conversations
- Internal notes for your team
- SMWaiting
Sofia M.
My order arrived damaged…
- LCAI
Liam C.
Do you ship to Canada?
- HBHuman
Hannah B.
Bulk discount for 40 bulbs?
- MWResolved
Marcus W.
Open on Saturdays?
5Customize
Make it look and sound like you.
Match your brand colors, choose an avatar, write the welcome message and set the AI's tone — with a live preview as you go.
- Brand color & avatar
- Suggested questions
- Friendly, professional or concise
Brand color
Personality
Position
Bottom right
How it works
Live on your website in three steps
No documents to upload and no code to write beyond a single snippet.
- 1
Enter your website
Paste your URL. ChatNiko finds the pages on your site automatically.
- 2
Select your key pages
Pick the pages that matter — pricing, shipping, FAQ — and train in one click.
- 3
Add it to your website
Copy one line of code into your site. Your chatbot is live and answering.
Pricing
Simple plans that grow with you
Start with a 7-day free trial. Upgrade, downgrade or cancel anytime.
Starter
For small businesses getting started with AI support.
$39/ month
Billed monthly
Start 7-day free trial- 1 chatbot
- 100 website pages
- 700 conversations / month
- Email handover to your team
- Brand colors & avatar
- Answers in 50+ languages
Pro
For growing teams that want AI and humans side by side.
$79/ month
Billed monthly
Start 7-day free trial- 3 chatbots
- 1,000 website pages
- 4,000 conversations / month
- Human live chat & takeover
- Shared team inbox
- Lead capture
- Remove ChatNiko branding
Custom
For larger teams with custom volume or requirements.
Let's talk
Pricing tailored to your volume
Contact us- Custom page & conversation limits
- Unlimited chatbots
- Unlimited team seats
- Dedicated onboarding
- Priority support
- Custom contract & invoicing
A card is required to start your trial. You won't be charged until day 8 — cancel anytime before then.
FAQ
Questions, answered
Can't find what you're looking for? Ask the chatbot above — or reach our team.
How does ChatNiko learn about my business?
You enter your website and choose the pages that matter — like pricing, shipping or FAQ. ChatNiko reads those pages and answers visitor questions using only that content.
What happens when the AI doesn't know the answer?
Instead of guessing, ChatNiko tells the visitor it's bringing in a teammate and moves the conversation to your inbox as “Waiting for human”. Anyone on your team can take over with the full history.
Which languages does ChatNiko support?
ChatNiko speaks 50+ languages. It automatically replies in the language your visitor writes in — even if your website is only in English.
How many pages can I train on?
Starter includes 100 website pages and Pro includes 1,000. You can add, remove or recrawl pages at any time. Need more? Contact us about a custom plan.
How do I add the chatbot to my website?
Copy a single script tag into your site's HTML. It works with WordPress, Shopify, Webflow, Wix, Squarespace and custom sites.
Give every visitor an answer tonight.
Set up your ChatNiko in under five minutes. Try it free for 7 days — cancel anytime.